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Privacy Policy

Protecting Your Privacy

So In Time provides embroidery, uniform supply and digitising services. We strive to provide you with exceptional customer service which includes respecting and protecting your privacy.

Your Personal Information

Personal information held by So In Time may include your name, gender, current address, telephone number and e-mail address. We also hold details of any previous or ongoing service provision. Your information is held in strict confidence.

If you choose not to provide personal information we may not be able to provide you with the level of service we aspire to.

How We Collect Personal Information

So In Time collects personal information through voluntary provision of such by the customer. This can be verbally given, in written form or transmitted electronically.

How We Use Your Personal Information

We use your personal information to:

Provide the products and services you require
Keep you informed of new products and services
Control and improve quality through customer feedback

When We Disclose Your Personal Information

No personal customer information is disclosed to any party external to the So In Time organisation. All customer details are for the sole purpose of providing goods and services.

If we wish to use any of this personal information, information or data for any purpose other than that specified above, we would not do so unless we have your express consent to do so.

Exceptions to this include:

where there are reasonable grounds to believe that disclosure is necessary to prevent a threat to life or health; or
where disclosure is required by law.

Privacy of Your Information

We will take reasonable steps to ensure that all information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment accessed only by authorised persons.

While we strive to protect your personal information from misuse, loss and unauthorised access, we cannot guarantee the security of any information you transmit to us or receive online. Once we have received your transmission, we make our best effort to ensure its security.

Updating and Accessing Information

We make every effort to update your information whenever we realise that it is incorrect or out of date. You have the right to access your personal information at any time and we will update any errors you point out to us.

How To Contact Us

If you have any questions regarding privacy please contact us


If you would like to contact So In Time, please complete the below form and one of our friendly staff will be in touch shortly